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Why is digital transformation such a challenge for banks?
Leda Glyptis, chief client officer at 10x Banking and author of ‘Bankers Like Us: Dispatches from an industry in transition’ joins Ellie Duncan to discuss what is meant by transformation and why it is a genuine challenge or difficulty to overcome for many banks. She reveals how she made her own transition from penning regular columns, to writing a book – and if there is another title in the works. Finally, Leda explains why regulators are often the instigator of a lot of reform in banking, forcing banks to change and not at their own pace.
Dr Leda Glyptis
Dr Leda Glyptis
Chief Customer Officer 10x BankingAs Chief Client Officer, Dr Leda Glyptis focuses on driving client success for existing and new 10x clients.
Leda is a former banker, technology executive and founding CEO of 11:FS Foundry, where she led the growth of its modular core digital banking offering. Prior to that, Leda was Chief Innovation Officer at Qatar National Bank, the largest bank in the Middle East and North Africa, with responsibilities for employee-driven and market-led innovation strategy and execution.
Before QNB, Leda was a Director at business and technology consulting firm Sapient, focusing on digital transformation and emerging technologies, and led EMEA innovation at BNY Mellon. Leda joined BNY Mellon from fintech start-up Great East London Software, where she served as head of services development.
Leda holds an MA from King’s College, Cambridge, and an MSc and PhD from the London School of Economics and Political Science. She has taught politics, global governance and management principles, while working in management roles across various industries.
Ellie Duncan
Ellie Duncan
Head of Content Open Banking ExpoFormer Financial Times Group journalist Ellie Duncan has a decade of experience across financial services. While arguably best-known for her asset management work, she has also covered open banking, credit, private equity and entrepreneurship.
