Cookie & Privacy Policy

Our Privacy Promise

Your data is important to you. Open Banking Expo and its organiser Borough Bench Media Ltd values your privacy and we want to be clear about the data we collect, how we use it and your rights to control that information. We respect your personal data. We have never and will never sell it to third parties.

At Open Banking Expo we collect different types of information about our users for six main reasons:

1. To help us to monitor and improve the services we offer
2. To produce a delegate badge, relevant delegate information and guarantee entry to Open Banking Expo physical and virtual events
3. To sell advertising space on the site and sponsorship & exhibitor opportunities at our events
4. To keep our clients up-to-date with the products and services we offer
5. Where we have an appropriate legal basis for processing, to market products and services.
6. To give you access to the On Demand area of our website and all of its content.

Some of our services may have their own specific privacy policy because the services we provide in that instance are different. So please do check when you sign up or register just to be sure you know what is happening to your information.

To make it easier for you to read this policy, below are a number of links that will take you directly to particular sections.

1. About us

• The protection of your privacy and personal information is important to us. We make sure that not only do we have appropriate security measures in place, but that any other organisation we work with to provide a service also meets the same standard as us.
• We will respect your privacy. You should receive marketing emails only from us and, if you agree, from other organisations we have carefully chosen. We will make sure that the boxes you need to tick if you are happy to receive marketing are presented clearly and at an appropriate time.
• We will make it clear at the point when we request your information, what we are collecting it for and how we are going to use it.
• We will collect and use your personal information only if we have your permission or we have sensible business reasons for doing so, such as collecting enough information to manage your event registration.
• We will minimise the amount of information we collect from you to what we need to deliver the product and services you have requested.
• We will be clear in our dealings with you as to what information about you we will collect and how we will use it.
• We will use personal information only for the purposes for which it was originally collected and we will make sure we delete it securely.
• If we, our service providers, or our commercial partners transfer any information out of the European Economic Area (EEA), it will only be done with the relevant legal instruments or permissions being in place.

What information do we collect about you and how do we use it?

We collect information on you:

• when you register for Open Banking Expo
• when you contact us for more information
• when you work with us in a commercial capacity, either as a sponsor or partner
• when you sign up for our newsletter
• when you download any content from our site
• when you use the website through cookies
• when you sign up for our On Demand content

What legal bases do we use for processing your data?

We use different legal bases depending upon the purpose for collecting your data in the first instance:

• For all data collected to sign up for a product and service such as signing up to our newsletter, or downloading content we process the data using Legitimate Interest, i.e. you are able to access an extensive range of information in exchange for supplying your information, and we have a relationship where the balance of benefit is in your favour.
  You always have a choice in the management of your data in this manner and can opt out of processing under this basis at any time.
• Where you provide data in the course of the purchasing a ticket to the Open Banking Expo we process your data under Contract, i.e. your data is necessary for the fulfilment of the service.
  Any additional contact, i.e. telling you about another product or service closely related to the product or service you have bought is managed under legitimate interest.
• Any secondary processing of your data, i.e. sharing with third parties, sending you messages on behalf of third parties, transfer to third countries, is managed under Consent.

Under the terms of current data protection legislation, we will always make it as easy as possible for you to opt out of unwanted processing, providing it does not restrict our ability to provide you with the service you have requested.

Profiling

From time to time we may use some elements of the data you supply to target the messages we send you.  For example, we may use your location to send you information about an event which is happening in the same country, or we may use your company type to send you a relevant news story.

None of this information is collated by wholly automated means and the rights and freedoms of the data subject are safeguarded by suitable measures.

How long do you hold on to my data?

Because we collect data for a wide range of purposes, we do not have a singularly defined retention period. For each individual product and service we define a carefully assessed timeframe within which we retain your data.

After this, data is managed to ensure that it is either erased from our system, minimised and retained for legal reasons or pseudonymised and retained on a global suppression list to ensure that you do not receive unwanted messaging from us.

2. Registering as a subscriber or delegate

The minimum information we need from you to register you as either a subscriber or a delegate is your name, job title, company name and address, landline telephone number and email address. We will ask you more questions for different services, including marketing emails. Unless we say otherwise, you must answer all the registration questions.

We may also ask some other, voluntary questions during registration (for example, general demographic questions about your business) so we can gain a clearer understanding of who you are. This enables us to assess whether you qualify for a free registration, need to be invited to an event as a VIP or to deliver specific products to you. We may also use these details to create anonymised audience information for our sponsors and partners to facilitate their advertising or commercial decision-making processes.

We will process data collected for the purpose of facilitating your registration or subscription on the basis of Legitimate Interests to deliver the service for which you have registered or subscribed. You always have a choice and can opt out of processing on this basis at any time by contacting our Database Manager, Kelly Stanley by email at kelly.stanley@openbankingexpo.com.

3. Other uses of your data

With your permission, we may also send you emails from trusted partners we think may interest you. At any time you can decide not to receive these emails and will be able to ‘unsubscribe’.

We do not sell your data at any time. We will only share your data with our sponsors and commercial partners with your permission.

Use of children’s data

We do not intentionally collect information regarding persons under the age of 18.

4. Updating your personal information

Under current data privacy legislation, you have the right to rectify, erase or restrict the processing of your data without undue delay. You may also request access to the data we hold on you.

To do this or to update your personal information at any time please contact our Database Manager Kelly Stanley by email at kelly.stanley@openbankingexpo.com.

5. Who we share data with

We do not sell or share your data at any time for marketing purposes.

Any other organisations who access your information in the course of providing services on our behalf will be governed by strict contractual restrictions to make sure that they protect your information and keep to data-protection and privacy laws which apply. We may also independently audit these service providers to make sure that they meet our standards. We may use service providers to help us run these sites (or services available on the sites), some of whom may be based outside the EEA, in this instance any data transfer will only occur by one of the three legal instruments determined by the EDPB.

6. Use of Cookies

We use cookies for statistical purposes to track how many users we have and how often they visit our website. We collect information on which of our pages are most frequently visited, and by which types of users and from which countries. We may use the information we obtain from the cookie in the administration of this website, to improve the website's usability, and for marketing purposes.

For more information about cookies and managing them, including how to turn them off, please see below this privacy policy.

By using the sites you are agreeing to the use of cookies as described.

7. Changes to the privacy policy

If we make changes to our privacy policy we will show you what they are here. If these changes are significant, we may also choose to email relevant individuals with new details. If we are required by law, we will obtain your consent to make these changes.

Changes to this policy by date

May 2018 – New company privacy policy created.

May 2021 – Updated policy to include virtual events and On Demand section

 

Cookie Policy

1) Cookies and similar technologies

A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gifs. Such technologies can be used to track users’ actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website for the following purpose:

• We use Google’s analytics service (Google Analytics) to record site traffic. Google use these cookies to collect anonymous data, which we can then evaluate using their reporting tools.

2) Information collected

The information we obtain from our use of cookies will not usually contain your personal data. While we may obtain information about your computer or any other electronic device which you use to access our website, such as your IP address, your browser and/or other internet log information, this information will not usually identify you personally.

In certain circumstances we may also collect personal information about you but only where you voluntarily provide it (e.g by completing an online form) or where you purchase goods or services from us.

3) Consent for cookies

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested, or essential to the inherent functionality of the website (e.g to enable you to store items in a shopping basket and/or to use our check-out process).

4) Third-party cookies

We work with third party suppliers who may also set cookies on our website. These cookies and their third party owners, are included in the table below. These third party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party.

5) Cookies and similar technologies used on this website

The following cookies/similar technologies are used on this website:

Necessary

Analytics

6) How to turn off cookies

Change Cookie Preferences

You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

https://support.apple.com/en-gb/HT201265

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

The All About Cookies website is a free resource which explains what cookies are and how they are used.

For further information on cookies generally visit aboutcookies.org or the Information Commissioner’s webpage on cookies ico.org.uk/for-the-public/online/cookies/