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Raising the stakes in the battle to onboard new customers
There’s increasing adoption of Open Banking amongst lenders, but how is this helping them to onboard customers? Since 2020, the world has moved at pace towards a more complete digital customer journey. However, industry research suggests 68% of consumers have abandoned a financial application, whilst a third of consumers have abandoned an application for a financial product because they did not have the right identity credentials. Join Equifax and a panel of expert lenders to explore how customer onboarding will evolve in the short, medium, and long term.
- What does the lending landscape for Open Banking look like today, tomorrow, and in ten years’ time?
- How can reducing friction in digital identity lead to a significant uptick in successful credit applications?
- Is the limited additional friction from Open Banking something the FCA is likely to encourage as lenders consider the impact of the new Consumer Duty?
- Will significant growth in the use of Open Banking simplify the way intermediaries share data with lenders?
- Will the phenomenon of marketplace loans withstand the test of time?
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Ellie Duncan
Ellie Duncan
Head of Content Open Banking ExpoFormer Financial Times Group journalist Ellie Duncan has a decade of experience across financial services. While arguably best-known for her asset management work, she has also covered open banking, credit, private equity and entrepreneurship.
Karl-Magnus Wadsack
Karl-Magnus Wadsack
Strategic Growth Director (Open Banking) AccountScore, an Equifax CompanyKarl-Magnus has over 20 years’ experience in the industry, providing client solutions and product development for a wide range of financial services clients.
Karl-Magnus played a lead role in implementing the partnership strategy, working alongside specialist FinTechs to ensure that Equifax can offer innovative and fast-paced solutions for our clients. In Karl-Magnus’s new role he is responsible for driving the client success strategy and providing a focus on maximising the benefits that our new and existing Open Banking solutions can deliver to clients and their customers alike.
Matt Meecham
Matt Meecham
Chief Digital Officer Evolution MoneyMatt Meecham Chief Digital Officer at Evolution Money, a leading 2nd charge Mortgage lender.
Matt drives digital innovation and transformation projects mainly focusing on the digital journey and leveraging technology to help deliver better outcomes to consumers.
Matt has 20 years’ experience working in financial services and founded his own Loan and Mortgage broking business in 2012 which he ran for over 8 years before moving over to Lending. Matt has been leveraging open banking for several years and has seen first-hand the benefits it has brought to Evolution Money’s ability to offer customers better products and make stronger informed credit risk decisions.
Michelle He
Michelle He
Co-Founder & Chief Operating Officer AboundDr Michelle He: Co-founder and COO of Abound. Michelle has a long and accomplished background in finance and analytics. Prior to Abound she was a Director at accountancy firm Ernst & Young (EY), based in London. At EY she served major banks and financial institutions on lending, credit analytics, and driving complex banking transformations. Michelle holds a Ph.D in machine learning, and has been a trusted advisor for fast-growing global Fintech firms.
